A Simple Step-by-Step Guide for MPI Claims
Whether your windshield cracked while driving in Winnipeg or your side window was smashed in a parking lot, reporting auto glass damage doesn’t have to be stressful.
This guide explains exactly how to report auto glass damage in Winnipeg, file an MPI auto glass claim, and get your vehicle repaired fast — without phone queues, paperwork headaches, or unnecessary delays.
As an MPI-accredited auto glass repair shop in Winnipeg, Redcoat Auto Glass handles the entire process for you.
Step 1: Do You Need a Police Report?
A police report is required only if the glass damage was caused by vandalism, theft, or a hit-and-run.
You need a police report if:
- Your car window was smashed
- There was a smash-and-grab break-in
- Glass damage resulted from attempted theft
- Your vehicle was hit and the other party fled
You do NOT need a police report if:
- The damage was caused by road debris
- It’s a stone chip or crack from highway driving
How to file a police report in Manitoba
The Manitoba Police Service allows online reporting for non-violent vehicle damage.
You can:
- File online through Police Service (fastest)
- Call non-emergency: 204-986-6222
- Visit a local police station
You’ll receive:
- A temporary tracking number instantly
- An official occurrence number within ~48 hours
This number is required for your MPI vandalism claim.
Tip: Take photos of the damage before cleaning or repairing the glass.
Step 2: Open an MPI Auto Glass Claim (Skip the Hold Line)
This is where Redcoat Auto Glass makes everything easier.
Instead of calling MPI and waiting on hold, you can open your auto glass claim directly through us.
What you’ll need:
- Police report number (if vandalism or theft)
- Vehicle registration
- MPI policy details
What Redcoat Auto Glass does for you:
- Files your MPI auto glass claim immediately
- Handles all paperwork and approvals
- Communicates directly with MPI
- Schedules repair, replacement, or mobile service
You don’t need to call MPI at all.
Step 3: Redcoat Auto Glass Handles Everything
Once your claim is submitted, we take care of the rest.
Our services include:
- Direct MPI billing (no upfront payment)
- Same-day windshield repair or replacement (most cases)
- Broken side and rear glass replacement
- Free pickup and drop-off options
- Mobile auto glass service anywhere in Winnipeg
- Lifetime workmanship warranty
Your only responsibility is providing the correct claim details — we handle the rest.
Why Choose Redcoat Auto Glass Instead of Going Direct to MPI?
| Benefit | How Redcoat Auto Glass Helps |
| No MPI hold time | We file the claim on your behalf |
| No paperwork stress | We manage all documentation |
| Faster repairs | Same-day service when available |
| Convenience | Mobile service or shop visit |
| Peace of mind | MPI-approved & fully accredited |
Frequently Asked Questions
Do I need a police report for a small windshield chip?
No. Police reports are required only for vandalism, theft, or hit-and-run damage.
Will I need to speak with MPI directly?
No. Redcoat Auto Glass handles all MPI communication for glass claims.
How long does auto glass repair take?
- Stone chip repair: ~30 minutes
- Windshield replacement: 1–2 hours
Many repairs are completed the same day.
Where can I get service?
- In-shop service at our Winnipeg location
- Free mobile auto glass service across Winnipeg
Quick Recap: How to Report Auto Glass Damage?
1️⃣ File a Winnipeg Police Service report (if vandalism or theft)
2️⃣ Contact Redcoat Auto Glass to open your MPI auto glass claim
3️⃣ Provide your police report number and vehicle details
4️⃣ We submit the claim, schedule service, and bill MPI directly
5️⃣ Get fast repair, replacement, and lifetime warranty coverage
Report Your Auto Glass Damage Today — Stress-Free
Don’t waste time on hold or risk your damage getting worse.
If you need to report auto glass damage in Winnipeg, Redcoat Auto Glass makes the process simple, fast, and fully MPI-approved.
Contact Redcoat Auto Glass today to open your MPI auto glass claim and get back on the road safely.